How a $49 sushi boat and sizzling dumplings help turn P.F. Chang’s around | CNN Business
cnnقراءة 1 د1 قراءة
When P.F. Chang’s CEO Jim Mazany took the job last year, he was confronted with a big problem: People were ordering in the chain’s Chinese food, so they didn’t want to visit.
P.F. Chang's rolled out a sushi boat this summer as part of its effort to bring "theatrics" back to its dining rooms.
Courtesy P.F. Chang's
See all topics
Email
Link Copied!
New York —
When P.F. Chang’s CEO Jim Mazany took the job last year, he was confronted with a big problem: People were mostly ordering the chain’s Chinese food for takeout instead of dining in.
“Not only were we competing with other restaurant brands, we were competing with people’s couches,” Mazany told CNN. “People were not leaving their homes to want to come to a P.F. Chang’s.”