Microsoft logo and a keyboardImage source, Reuters
ByHelen Davidson, Jessica Lamb and Helen Sullivan
  • Published13 November 2026, 07:12 GMT
Updated 1 minute ago

A major global Microsoft outage has caused problems, or in some cases disabled entire services. including emails and artificial intelligence products.

Reports of problems with the email provider Outlook peaked globally at nearly 140,000 around 18:00 GMT on Thursday, according to monitoring website Downdetector.

Microsoft has said the outage was not caused by a cyber-security incident, but efforts to fix the issues have so far been largely unsuccessful.