Passengers queueing at Gatwick airport during disruption after a system issue hit Nats
Passengers queueing at Gatwick airport during disruption after a system issue hit Nats on 8 September. Photograph: Gareth Fuller/PA
Passengers queueing at Gatwick airport during disruption after a system issue hit Nats on 8 September. Photograph: Gareth Fuller/PA
Air traffic control boss says he was ‘most disliked person in the UK’ after flight chaos

Nats chief says he ‘quite enjoyed’ ignoring calls from Ryanair CEO to quit over system outages in September

The boss of Nats has said he was “the most disliked person in the UK” after air traffic control systems failed twice in September, disrupting flights for hundreds of thousands of passengers.