Image source, Mali OsmelakMali Osmalek says she was stuck in a cycle of automated responses from Vinted
- Published23 minutes ago
Mali Osmelak never imagined that selling clothes on Vinted would end with a court claim to recover almost £6,000.
She started trading on the platform to earn an income while managing Crohn's disease and caring for her four-year-old daughter.
But when she became a professional seller in March, she was unable to complete Vinted's verification process, leaving thousands of pounds inaccessible in her Vinted wallet. After several weeks of trying to resolve the issue, Mali took legal action.
