a passenger information screen on the EU's entry/exit system at Alicante airport
The EU’s entry/exit system, which launched in October 2025, has been beset by problems, leading to passengers missing their flights as a result of delays. Photograph: Avpics/Alamy
The EU’s entry/exit system, which launched in October 2025, has been beset by problems, leading to passengers missing their flights as a result of delays. Photograph: Avpics/Alamy
EU sues IBM and two European firms over troubled entry/exit border system

Lawsuit filed last year against IBM, Atos and Leonardo after delays to passengers blamed on the system, first reported in the FT